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Impulse Music - Trustworthy store?

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Mullethead Playing Madison Square Gardens

Mullethead

Posted
Posted

someone i know orderd a dvd from impulse and has had no item recevied and no emails answered. anyone else had issues witht them at all lately...?

 

from the above messages it looks like the best way to deal with them is via phone, is this right...?

 

 

Sure, if you can get them to answer the phone. I'm done with these guys...

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heaven&hell Official Heavy Harmonies Gropie...err "Groupie"

heaven&hell

Posted
Posted

someone i know orderd a dvd from impulse and has had no item recevied and no emails answered. anyone else had issues witht them at all lately...?

 

from the above messages it looks like the best way to deal with them is via phone, is this right...?

 

 

Sure, if you can get them to answer the phone. I'm done with these guys...

 

Now that they moved to Colorado Springs I've never ordered from them and even avoid them on Amazon.

I was down there in June and tried like hell to get a hold of someone on the phone and even left a message and never heard back. We went by the address listed on the website and it's just an empty office building. That pissed me off as I would of dropped some serious coin in there.

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  • 1 year later...
whiplash1972 Playing Madison Square Gardens

whiplash1972

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Soooo, I see Impulse Music is now a sponsor and exclusive CD dealer for MR Fest 3. I wonder if when someone walks up and ask them a question if they'll turn their back to them and ignore them?

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heaven&hell Official Heavy Harmonies Gropie...err "Groupie"

heaven&hell

Posted
Posted

I thought

Soooo, I see Impulse Music is now a sponsor and exclusive CD dealer for MR Fest 3. I wonder if when someone walks up and ask them a question if they'll turn their back to them and ignore them?

 

I thought the same thing Mike. My wife asked me if I should ask them where the hell their store is since we drove to the address on their site and what do you know no store. I used to love buying from them but I've given up unless they can convince me otherwise. I'm wondering if they've now moved back to Chicago area since their coming to this event.

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Mullethead Playing Madison Square Gardens

Mullethead

Posted
Posted

I thought

Soooo, I see Impulse Music is now a sponsor and exclusive CD dealer for MR Fest 3. I wonder if when someone walks up and ask them a question if they'll turn their back to them and ignore them?

I thought the same thing Mike. My wife asked me if I should ask them where the hell their store is since we drove to the address on their site and what do you know no store. I used to love buying from them but I've given up unless they can convince me otherwise. I'm wondering if they've now moved back to Chicago area since their coming to this event.

In 1997-98 me and a buddy drove there, six hours away and shopped in the store. One of the best days man...great music everywhere. We both dropped about $800 a piece. The guys there were pretty cool and I was a loyal customer. I remember walking in and hearing Belly of the Beast playing by Tigertailz. Needless to say I bought it because I heard it...my first taste of the band.

 

Years later it became increasingly hard to get a hold of hem to place an order, even online. At one point I thought they were closed. No return calls or emails. I stopped shopping there...

 

I hope things have changed...

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Evil Rick Playing Madison Square Gardens

Evil Rick

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Posted

I ordered an in stock cd from their website about a year back. Never heard a peep. So they have all my credit card info and everything and here I have to constantly worry if they either a: charged my card or if b: someone will get my card info and start using it.

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darin Headlining Act

darin

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Posted

I ordered an in stock cd from their website about a year back. Never heard a peep. So they have all my credit card info and everything and here I have to constantly worry if they either a: charged my card or if b: someone will get my card info and start using it.

Same thing happen to me. :angry2:

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  • 3 years later...
  • 2023 Gold Donors
headbanger4life Playing Madison Square Gardens

headbanger4life

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  • 2023 Gold Donors
Posted

It's been a few years now and I wanted to see if anyone has had any dealings with them. Their site is still up and it looks like they even list if an item is in stock or not. They have some stuff I'd like to get but wanted to see if they are better now.

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