I used to use RPM when they were an online store, without any problems at all. My problems were with my ebay purchases on a few of occassions. Stuff not being sent when I was told it had, (not difficult to check out if you read the date of postage). I phoned (always answer machine) sent numerous emails with no replies, in the end I sent a really strong email and I got a reply with the usual excuse of 'I posted It Ages Ago' & as if by magic the stuff showed up within a couple of days. They were a couple of rare discs as well that you don't see crop up very often, so he must have had more than one copy of each, seeing as the first package was lost in the post??????????????? (NOT)
Not good when you have to keep chasing up all the time, so now I steer well clear if I see his stuff on ebay. He has lots of good feedback though, so it must be that I am very unlucky in my dealings with him????