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TPRS.com

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Everything posted by TPRS.com

  1. Nikki Cox from Las Vegas and Unhappily Ever After.
  2. Hi Michael, Yes, we have run into this he-she (tonight's "The Shield" reference) on an auction awhile back and got the excuse of "the flu". It is a shame because we have blackballed entire small communities due to folks like these. A great source of reference on the deadbeats is Musicstack's warning list. I usually check it before I will sell to suspicious people. Greg www.tprs.com
  3. Well, your facts are incorrect. We never received a complaint from GEMM and we issued a refund. Our 2 stars out of 5 has nothing to do with quality of our service, it has to do with catalog in stock (which is still 80%), at least get your facts straight. Our customer service rating is stellar and I would put it up along side /against, Metal Mayhem, Kiss My Disc, LadyMetal, Dave's Metal, VegasMetal or any other hard rock / metal dealer on the Internet all of whom I have purchased items from regardless of the fact that they are direct competitors. Our prices are based on supply and demand. We do not spend weekends driving around the Northeast, Midwest and South looking for discs and records to sell for less than cost to us. Our attitude has always been and always will be if you don't like our prices, shop somewhere else. At least we are up front about it, always have been and always will be. We're in this business to pay mortgages and feed our families. The whole attitude comes off as cavalier, but every business has the same attitude, but most won't come right out and say it. The problem we and other dealers have is with people like Manny Comres who virtually singlehandly ruined trading with other people a few years back. Dealing with people trying to switch discs, putting through false chargebacks on PayPal and using stolen credit cards are the biggest problems all dealers face. We choose to carry on regardless as this is the case in any goods related business. Greg The Pure Rock Shop
  4. I will answer this one myself. We have 3 employees, sell on 6 sites (besides our own and GEMM), run another business and have a fulltime job on top of that. There is no way any large volume seller can keep up with catalogs changing daily on Alibris, GEMM, Musicstack, Netsounds, etc. so things will go in and out of stock quite quickly. Yes, once we sell something for a lower price and find out it is worth more than what we sold it for when we receive another copy we will double to quintuple the price. We got hammered in the past few months on Triple X, Saxon, D'Molls and various other discs that went through the roof in price suddenly. The people I mentioned are folks who point blank steal money and product from people. We ALWAYS refund someone's money, replaced defective or broken items, and resolved any problem online. We our 99.9% (1 negative from Australia) on eBay, and have a high marks on the other sites for customer service. Greg www.tprs.com
  5. Keystone Music Exchange in Lebanon, PA is a great CD store for melodic metal, however, when I ordered 220 Volt CD's a couple years ago through PayPal, they never shipped after two years of e-mails and even a stop at the store (when the owner was not there). I know they got suspended from eBay, I was wondering if they were still up to their old tricks as well.
  6. Hi All, I am sure a good number of folks here were victimized by the legendary Rebel Metal / Manny Comres person a few years back. I was wondering if he was still playing his game in Florida and any other possibly aliases he was working under. I was suspicious of an eBayer called eighteezmetal who had the same want list, behaviors in e-mails, etc. Greg The Pure Rock Shop
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